Q: I already signed up for the online course, how do I login?
Q: How often do I need to be recertified?
A: PACP Certification is valid for three years.
Q: My PACP certification is about to lapse. How do I get recertified?
A: Recertification can be done in three ways. The first is by purchasing the online training.
NOTE: If you already purchased the online course you may access it by logging in here.
The second is by choosing a PACP recertification course from the training calendar or contact a certified PACP Trainer in your area.
The third way is to attend the 2-day PACP course as if a brand new user.
Q: I need to get recertified in MACP/LACP, what do I do?
A: MACP/LACP do not require recertifcatioin at this time. Your MACP/LACP certfication follow your PACP expiration date.
Q: How do I know if my recertification is about to lapse?
A: PACP Certification is valid for three years. Within 6 months of your certification expiration date, you will get an email notification. You can also check your expiration date by searching by name here or by checking your Certificate/ID cards date of issuance. If you are unsure about the status, click here to verify your certification.
Q: Can I get Continuing Education Units (CEU's) for taking the PACP Recertification Course?
A: There are 0.8 CEU's available for the 1 Day or Online PACP Recertification Course.
Q: How long is the recertification course? Is it the same whether online or trained by a PACP Trainer?
A: The PACP recertification course is designed to be 8 hours long, plus a 30 question online exam. It is intended to be roughly the same in a classroom course with a certified PACP Trainer, but actual time to complete the course varies depending on the students proficiency with PACP.
Q: Do I need to complete the online PACP Recertification course all at one time?
A: No. The online PACP recertification course is done at your own pace. Each module should take 30 minutes to an hour, and there are 8 modules.
Q: What if I fail the test?
A: If you are unable to gain a passing score, a retake exam will be automatically provided.
Q: If a User has been certified in the past in PACP and is looking to recertify while also adding new MACP/LACP certification, will they be able to do all three online?
A: Currently only PACP recertification is online. If PACP certification is about to lapse, it's suggested that PACP recertification be done online or through a certified PACP Trainer. If a new MACP/LACP certification is desired, then recertification can be followed by a classroom LACP and/or MACP certification course.
Q: Is the PACP online recertification interactive?
A: While the online training is designed for students to complete modules at there own pace without a live trainer, it includes exercises to reinforce the training.
Q: After completing the online training modules, where can I take the examination?
A: After successfully completing the online training modules, the exam can be taken online at any computer by logging in to your online training account.
Q: If my certification lapses, will I be required to attend the 2-day PACP class again?
A: Yes, if your certification lapses beyond the 1-year grace period, you will need to attend the training as if a brand new user.
Q: What is the cost of PACP recertification?
Q: Can I update my manual online?
A: If you have version 7.0 or later, you can update your manual by logging in to your nassco.org account. Replacement manuals for recertification can be purchased for $110 including shipping.
Q: If I am a trainer, do I also need to be recertified as a user?